Shanghai OnSTar demonstrated its upcoming 4G LTE service and introduced several new schematics at the 12th Guangzhou International Auto Show. The company will start offering OnStar 4G LTE in a Cadillac model next year.
Shanghai OnStar said that the new service will support Wi-Fi connectivity for multiple devices with mobile data speeds up to 10 times faster than the current speeds, and allow the users to connect to mobile devices from up to 15 meters away from their vehicles. The company also announced the opening of its third call center in Chongqing which joined its call centers in Shanghai and Xiamen.
Shanghai OnStar also introduced two new mobile app services and two additional services based on cloud computing technology at the auto show. More information is available in the press release below.
Shanghai OnStar Introduces New Telematics Services at Guangzhou Auto Show- Press Release
November 20, 2014 (Guangzhou) – Shanghai OnStar is showing its upcoming 4G LTE service, introducing several new telematics services and announcing the opening of a new call center at the 12th Guangzhou International Auto Show, which begins today in Guangzhou.
“Shanghai OnStar continues to introduce breakthrough innovations in China based on global telematics technology developments and local market demand,” said Shanghai OnStar Managing Director Diane Jurgens. “This is part of our commitment to providing smart, secure, convenient, connected and easy-to-use services to our customers across China.”
OnStar 4G LTE Service
Shanghai GM will begin offering OnStar 4G LTE service in a Cadillac model in 2015. The service will provide improved security as well as reliable high-speed information transmission, enabling customers to enjoy a stable Internet experience in their vehicles.
The service will support Wi-Fi connectivity for multiple devices with mobile data speeds up to 10 times faster than today’s speeds. Users will be able to connect to mobile devices while up to 15 meters away from their vehicles. The service will create infinite possibilities for building an ecosystem around the connected vehicle and a platform for an intelligent transportation system in the future.
Security Zone and Vehicle Maintenance Tips Mobile App Services
Shanghai OnStar is introducing two new mobile app services – Security Zone and Vehicle Maintenance Tips – to further improve security and communication among OnStar platforms. Security Zone allows customers to set up a security area around their vehicle via the OnStar mobile app. If their vehicle leaves the area, owners will immediately receive an SMS alert.
Vehicle Maintenance Tips constantly monitors vehicles. A notice will be sent to owners via the mobile app when maintenance is recommended. Customers can then use the app to make an appointment at a nearby dealer for service.
Weather Check and Reservation Services
Two additional services based on cloud computing technology – Weather Check and Reservation – are being introduced by Shanghai OnStar in Guangzhou. The Weather Check service provides customers up-to-date weather information for their current location and destination. The Reservation service allows customers to book hotel and airplane tickets while driving. They can also make appointments with dealers for maintenance.
Third OnStar Call Center in Chongqing
Shanghai OnStar is announcing the opening of its third call center to support the rising demand for its services. Its new call center in Chongqing, which opened earlier this month, joined its call centers in Shanghai and Xiamen. It will further expand Shanghai OnStar’s service capability while enhancing regional service standards.